Managing E-mail Event Notification

3DM2™ Online Help

Managing E-mail Event Notification
3DM2 can notify you when the 3ware RAID controller requires attention, such as when a disk unit becomes degraded and is no longer fault tolerant.
E-mail event notification can occur only while 3DM2 is running; therefore, keep the 3DM2 process running in the background on the system that contains the 3ware RAID controller.
When events occur, notification can be e-mailed to one or more recipients. You can specify the type of events for which notifications are sent by selecting the severity:

| Information sends e-mails for all events.

| Warning sends e-mail for events with severity of Warning and Error.

| Error sends e-mail for events with severity of Error only.

Events are listed on the 3DM2 Alarms page.
You can set up event notification when you install 3DM2. You also can change the event notification on the 3DM2 Settings page.

| Note: If you are using VMware, you will need to configure the VMware firewall to allow outgoing email, as all ports are blocked by default. See Configuring the VMware Firewall to Allow Email Notification

To set up event notification

1 | Click 3DM2 Settings on the menu bar.

2 | In the E-mail Notification section of the 3DM2 Settings page, enter or change the settings you want.

| Enable or Disable all notifications.

| Set the severity level of events for which e-mail notifications are sent.

| Specify the email address of the sender. This address appears in the “From” field of the e-mail.

| Enter the e-mail address(es) to which notifications are sent. (Separate multiple addresses with a comma (,) a semicolon (;), or a space ( ).

| Enter the SMTP server name or IP of the mail server for the computer where the 3ware controller is installed.

| If your email server requires authentication, enter the Mail Server Login and Password.

| If your email server requires or supports encrypted email, select Yes in the field Mail Server Port Uses SSL.

Tip: If you are not sure whether any part of the set up applies to you, try enabling it, and then use the Send Test Message feature to try out the configuration setting. If the configuration is not correct, an error message appears at the top of the page. If you do receive an error, disable the setting, and try the test again.
You also might want to refer to KnowledgeBase article # 15538, at http://kb.lsi.com. This article explains how to use an gmail account as an alternate method to get your email notification working.

3 | Click Save E-mail Settings.

To send a test message
You can send a test message to make sure that you have entered the e-mail notification settings correctly.

| Click Send Test Message.

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