REPORTER-BUGZILLA(1)

NAME
reporter-bugzilla - Reports problem to Bugzilla.

SYNOPSIS

reporter-bugzilla [-vbf] [-g GROUP]... [-c CONFFILE]... [-F FMTFILE] [-A FMTFILE2] -d DIR

Or:

reporter-bugzilla [-v] [-c CONFFILE]... [-d DIR] -t[ID] FILE...

Or:

reporter-bugzilla [-v] [-c CONFFILE]... [-d DIR] -t[ID] -w

Or:

reporter-bugzilla [-v] [-c CONFFILE]... -h DUPHASH [-p[PRODUCT]]

DESCRIPTION

The tool reads problem directory DIR. Then it logs in to Bugzilla and tries to find a bug with the same abrt_hash:HEXSTRING in Whiteboard.

If such bug is not found, then a new bug is created. Elements of DIR are stored in the bug as part of bug description or as attachments, depending on their type and size.

Otherwise, if such bug is found and it is marked as CLOSED DUPLICATE, the tool follows the chain of duplicates until it finds a non-DUPLICATE bug. The tool adds a new comment to found bug.

The URL to new or modified bug is printed to stdout and recorded in reported_to element in DIR.

Option -t uploads FILEs to the already created bug on Bugzilla site. The bug ID is retrieved from directory specified by -d DIR. If problem data in DIR was never reported to Bugzilla, upload will fail.

Option -tID uploads FILEs to the bug with specified ID on Bugzilla site. -d DIR is ignored.

Option -w adds bugzilla user to bug’s CC list.

Option -r sets the last url from reporter_to element which is prefixed with TRACKER_NAME to URL field. This option is applied only when a new bug is to be filed. The default value is ABRT Server"

  Configuration file

If not specified, CONFFILE defaults to /etc/libreport/plugins/bugzilla.conf and to user’s local ~/.config/libreport/bugzilla.conf. Configuration file lines should have PARAM = VALUE format. The parameters are: User’s local configuration overrides the system wide configuration.

Login
    Login to Bugzilla account.

Password
    Password to Bugzilla account.

BugzillaURL
    Bugzilla HTTP(S) address. (default: https://bugzilla.redhat.com)

SSLVerify
    Use yes/true/on/1 to verify server’s SSL certificate. (default: yes)

Product
    Product bug field value. Useful if you needed different product than specified in /etc/os-release

ProductVersion
    Version bug field value. Useful if you needed different product version than specified in /etc/os-release

Parameters can be overridden via $Bugzilla_PARAM environment variables.

  Formatting configuration files

Lines starting with # are ignored.

Lines can be continued on the next line using trailing backslash.

Format:

"%summary
    summary format"

"section
    element1[,element2]..." The literal text line to be added to Bugzilla comment. Can be empty. (Empty lines are NOT ignored!)

        Summary format is a line of text, where %element% is replaced by
        text element's content, and [[...%element%...]] block is used only if
        %element% exists. [[...]] blocks can nest.

        Sections can be:
        - %summary: bug summary format string.
        - %attach: a list of elements to attach.
        - text, double colon (::) and the list of comma-separated elements.

        Elements can be:
        - problem directory element names, which get formatted as
          <element_name>: <contents>
          or
          <element_name>:
          :<contents>
          :<contents>
          :<contents>
        - problem directory element names prefixed by "%bare_",
          which is formatted as-is, without "<element_name>:" and colons
        - %oneline, %multiline, %text wildcards, which select all corresponding
          elements for output or attachment
        - %binary wildcard, valid only for %attach section, instructs to attach
          binary elements
        - problem directory element names prefixed by "-",
          which excludes given element from all wildcards

        Nonexistent elements are silently ignored.
        If none of elements exists, the section will not be created.

  Integration with ABRT events

reporter-bugzilla can be used as an ABRT reporter. Example fragment for /etc/libreport/report_event.conf:

    # Report Python crashes
    EVENT=report_Bugzilla analyzer=Python
          reporter-bugzilla -d . -c /etc/libreport/plugins/bugzilla.conf

OPTIONS

-d DIR
    Path to problem directory.

-c CONFFILE
    Path to configuration file.

-b
    When creating bug, attach binary files too.

-f
    Force reporting even if this problem is already reported.

-F CONF_FORMAT_FILE
    Formatting file for initial comment. Default: /etc/libreport/plugins/bugzilla_format.conf

-A CONF_FORMAT_FILE
    Formatting file for duplicates. Default: /etc/libreport/plugins/bugzilla_format.conf

-t[ID]
    Upload FILEs to the already created bug on Bugzilla site.

-w
    Add bugzilla user to CC list [of bug with this ID]. Applicable only with -t.

-h, --duphash DUPHASH
    Search in Bugzilla by abrt’s DUPHASH and print BUG_ID.

-p[PRODUCT], --product[PRODUCT]
    Specify a Bugzilla’s product (ignored without -h). Default: "Fedora". If only -p or --product without PRODUCT is presented either value from environment variable Bugzilla_Product in the first place or REDHAT_BUGZILLA_PRODUCT value from /etc/os-release is used.

-g, --group GROUP
    When creating a new ticket restrict access to this group only.

ENVIRONMENT VARIABLES

Environment variables take precedence over values provided in the configuration file.

Bugzilla_Login
    Login to Bugzilla account.

Bugzilla_Password
    Password to Bugzilla account.

Bugzilla_BugzillaURL
    Bugzilla HTTP(S) address. (default: https://bugzilla.redhat.com)

Bugzilla_SSLVerify
    Use yes/true/on/1 to verify server’s SSL certificate. (default: yes)

Bugzilla_Product
    Product bug field value. Useful if you needed different product than specified in /etc/os-release

Bugzilla_ProductVersion
    Version bug field value. Useful if you needed different product version than specified in /etc/os-release

Bugzilla_PrivateGroups
    List of Bugzilla group names that will be set to the new bug if Bugzilla_CreatePrivate equals yes

Bugzilla_CreatePrivate
    Use yes/no to control whether the new bug should have set groups listed in Bugzilla_PrivateGroups

Bugzilla_DontMatchComponents
    Comma-separated list of package components (e.g. selinux-policy, anaconda) for which reporter-bugzilla should not use Bugzilla component match when searching for duplicate bug reports.

http_proxy
    the proxy server to use for HTTP

HTTPS_PROXY
    the proxy server to use for HTTPS

FILES

/usr/share/libreport/conf.d/plugins/bugzilla.conf
    Readonly default configuration files.

/etc/libreport/plugins/bugzilla.conf
    Configuration file.

~/.config/libreport/bugzilla.conf
    User’s local configuration file.

/etc/libreport/plugins/bugzilla_format.conf
    Configure formating for reporting.

SEE ALSO

report_event.conf(5), bugzilla_format.conf(5)

AUTHORS

    • ABRT team