# Collecting LSA Logs on VMware Operating Systems

On successfully installing LSA, you can re-create the issue to collect the required log files for the VMware operating system.

Perform the following steps:

1. Stop the Provider service by running the /etc/init.d/sfcbd-watchdog stop command.
2. Copy the `providerTraceLog.properties` file from /etc/cim/lsi directory to a temporary directory.
3. Modify the `providerTraceLog.properties`, and set the debug level by uncommenting the following line:

   `#LEVEL=ERROR"` to `"LEVEL=DEBUG`

4. Save the `providerTraceLog.properties` file.
5. Copy and replace the `providerTraceLog.properties`file from the temporary directory to /etc/cim/lsi directory.
6. Restart the provider service by running the /etc/init.d/sfcbd-watchdog start command.
7. Re-create the issue.
8. Run the following command to collect the complete LSA logs:

   vm-support

9. Share the location of the log file and where the log file was generated with the Technical Support Team.

Parent topic: Managing LSA on the VMware ESXi Operating Systems