Collecting LSA Logs on VMware Operating Systems

On successfully installing LSA, you can re-create the issue to collect the required log files for the VMware operating system.

Perform the following steps:

  1. Stop the Provider service by running the /etc/init.d/sfcbd-watchdog stop command.
  2. Copy the providerTraceLog.properties file from /etc/cim/lsi directory to a temporary directory.
  3. Modify the providerTraceLog.properties, and set the debug level by uncommenting the following line:

    #LEVEL=ERROR" to "LEVEL=DEBUG

  4. Save the providerTraceLog.properties file.
  5. Copy and replace the providerTraceLog.propertiesfile from the temporary directory to /etc/cim/lsi directory.
  6. Restart the provider service by running the /etc/init.d/sfcbd-watchdog start command.
  7. Re-create the issue.
  8. Run the following command to collect the complete LSA logs:

    vm-support

  9. Share the location of the log file and where the log file was generated with the Technical Support Team.
Parent topic: Managing LSA on the VMware ESXi Operating Systems